Terms of Use

Last updated: July 2026

Please read these terms carefully before using PetOkay. By using the app or this website you agree to the following.

1. Informational purposes only

PetOkay is designed to provide general information about pet health symptoms. The content generated by this app, including AI-produced triage assessments, is for informational purposes only and does not constitute veterinary medical advice, diagnosis, or treatment.

2. Not a substitute for veterinary care

PetOkay is not a licensed veterinary service. Nothing in this app should be used as a substitute for professional veterinary advice, diagnosis, or treatment. Always seek the guidance of a licensed veterinarian with any questions you may have regarding your pet's health or medical condition.

3. Emergency situations

If your pet is experiencing a medical emergency, contact your veterinarian or an emergency animal hospital immediately. Do not rely on this app in emergency situations.

4. AI limitations

PetOkay uses artificial intelligence to analyze photos and generate assessments. AI systems can make errors and may not accurately identify all conditions. Results may be incomplete, inaccurate, or misleading. The absence of an EMERGENCY classification does not mean your pet is healthy.

5. Assumption of risk

By using PetOkay, you acknowledge that you understand the limitations of AI-based health tools. You assume full responsibility for any decisions made based on information provided by this app. PetOkay and its developers are not liable for any harm, loss, or damage arising from use of this app.

6. No warranty

This app is provided "as is" without warranty of any kind, express or implied. We make no representations or warranties regarding the accuracy, completeness, or suitability of the information provided.

7. Changes to these terms

We reserve the right to update these terms at any time. Continued use of the app after changes constitutes acceptance of the updated terms.